Returns & Exchanges
We want your robe to feel just right.
30-day unworn returns
You can request a return within 30 days of delivery. The robe must be unworn. Customers pay return shipping for refunds.
Free exchanges
Need a different style or size? We offer free exchanges. Contact us before sending your order back so we can help you arrange the exchange.
Start a return or exchange
Email: info@delumz.store with your order number and the item you would like to return or exchange. We’ll provide instructions and the return address.
Questions?
Email info@delumz.store. We reply within one business day.